Privacy Policy

Privacy Policy – MRA Trades

Last updated: 7 October 2026

MRA Trades respects your privacy and is committed to handling your personal information responsibly.

Information we collect

When you contact MRA Trades, request a quote, submit an online form or communicate with us through Facebook, Instagram, our website, phone or email, we may collect information including:

  • Your name

  • Phone number

  • Email address

  • Suburb or service address

  • Details about the work or service you require

  • Information you voluntarily provide when communicating with us

How we use your information

We collect and use your information to:

  • Respond to enquiries and quote requests

  • Contact you about the work or services you have requested

  • Arrange appointments and provide our services

  • Communicate with you regarding your booking or job

  • Maintain appropriate business and customer records

  • Improve our customer service and business operations

Meta Lead Forms

If you submit your details through a MRA Trades advertisement or lead form on Facebook or Instagram, the information you provide may be collected through Meta and provided to MRA Trades so we can respond to your enquiry.

We will use this information primarily to contact you regarding your enquiry, quote or requested service.

Sharing your information

MRA Trades does not sell or rent your personal information.

We may disclose information to service providers or contractors where reasonably necessary to operate our business or provide the service you have requested, or where required or authorised by law.

Some technology platforms or service providers used by MRA Trades may process or store information outside Australia.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Personal information may be stored electronically through the systems and services we use to operate our business.

Access and correction

You may contact us if you would like to request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.

Privacy enquiries or complaints

If you have a question or concern about how MRA Trades handles your personal information, please contact us. We will review and respond to privacy concerns within a reasonable timeframe.

MRA Trades
Sunshine Coast, Queensland
Phone: 0400 266 554
Email: mratrades@outlook.com

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology or legal obligations. The latest version will be published on our website.